Helion Research
Services
Mystery Shopping
Traditional Sales Channels
These channels can be single-branded, multi-branded, company operated, franchised, contracted... They can be flagship stores, shop’n’shop concepts, branded spaces...
A fashion concept store, a consumer goods chain, an automotive dealership, a fast food franchiser, a temp agency, a pharmacy, a gas station...
The retail landscape is divers. Our extensive implementation experience throughout different industries enables us to provide you with tailor-made Customer Experience Tracking Solutions. Helion has developed a wide range of tracking solutions tailored to specific retail channels and specific industries.
Interested to hear more about our Retail Tracking Solutions? Give us a call.
Solutions used
Sales Performance
Drive your sales effectiveness. We use Mystery Shopping as a highly effective method to track and develop your sales force. And we give you valuable insights on where it goes wrong in your sales funnel.
Customer (Service) Experience
Helion is one of the leading research agencies in the Customer Experience domain. We use Mystery Shopping as a proven method to manage and improve the experience you deliver to your customers.
