Our Services

Helion Research is a specialized research agency, with a focus on Customer Experience Measurement, Sales Channel Effectiveness & Business Intelligence.

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What we do

Mystery Shopping

Monitor & improve. We use Mystery Shopping as a proven methodology to measure your performance and those of your competitors. Being it sales, trade-marketing or customer experience focused, Helion is one of the leading research agencies in this sector.

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Retail Auditing

Implement. Measure. Act. We deliver leading companies crucial insights on the successful implementation of their trade-marketing investments, their campaign effectiveness and pricing strategies.

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Customer Research

Preferences, motivations, buying behavior? Or have your investments impacted shopping experience? Our insights will help you to define, optimize and monitor your customer experience strategy.

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Proven implementation methodologies, lean project management structures and years of experience. We can have your projects up and running in a few weeks.

Development of your program

Research definition, questionnaire design, soundproof sampling models... Helion owns the scientific techniques to guarantee valid research outcome.

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Project management & execution

Operational efficiency is at the heart of our company. Responsive, proactive, effective. And we are continuously improving our functional performance.

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Delivering insights

It is the outcome that matters: our goal is to achieve impact, not to deliver data. A great team of analysts and functional experts will deliver you valuable insights.

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Get better results today

Would you like to find out how we can help you?

Contact us