Mystery Shopping

visual services

Traditional Sales Channels

These channels can be single-branded, multi-branded, company operated, franchised, contracted... They can be flagship stores, shop’n’shop concepts, branded spaces...

A fashion concept store, a consumer goods chain, an automotive dealership, a fast food franchiser, a temp agency, a pharmacy, a gas station...

The retail landscape is divers. Our extensive implementation experience throughout different industries enables us to provide you with tailor-made Customer Experience Tracking Solutions. Helion has developed a wide range of tracking solutions tailored to specific retail channels and specific industries.

Interested to hear more about our Retail Tracking Solutions? Give us a call.

Solutions used


Sales Performance

Drive your sales effectiveness. We use Mystery Shopping as a highly effective method to track and develop your sales force. And we give you valuable insights on where it goes wrong in your sales funnel.

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Customer (Service) Experience

Helion is one of the leading research agencies in the Customer Experience domain. We use Mystery Shopping as a proven method to manage and improve the experience you deliver to your customers.

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Get better results today

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